LEAD NEXUS SALES SCRIPT

Consultative Approach for Dealer Success

Core Philosophy:

Listen first, prescribe second. Understand their pain points, then show how Lead Nexus solves THEIR specific problems.

Opening Framework (30 seconds)

For New Dealers:

"Hi [Name], this is [Your Name] with Fenetex. I'm reaching out because we've launched Lead Nexus—a lead generation program that's helping our dealers fill their calendars with qualified appointments. I'd love to learn about your current lead gen situation and see if this might be a fit for you. Do you have a few minutes?"

For Existing Dealers:

"Hi [Name], it's [Your Name] from Fenetex. I wanted to touch base about Lead Nexus—our new lead generation program. I know you've been with us for [time period], and I'm curious how your lead flow has been going lately. Got a few minutes to chat about what's working and what's not?"

Phase 1: Discovery & Diagnosis

Critical: Don't Skip Discovery!

The quality of your questions determines the quality of your close. Spend 60-70% of your time here.

Current Lead Generation Situation

ASK: "Walk me through how you're currently generating leads. What's working? What's frustrating?"

LISTEN FOR:

Using an agency? → Note monthly costs, satisfaction level

DIY approach? → Note time investment, results

Relying on referrals? → Note inconsistency concerns

Not doing much? → Note why (too busy, don't know where to start)

ASK: "How many qualified appointments would you LIKE to have on your calendar each month?"

LISTEN FOR:

• Their ideal volume (creates gap between current and desired)

• Their definition of "qualified" (helps you speak their language)

Pain Point Exploration

ASK: "What's your biggest frustration with lead generation right now?"

LISTEN FOR:

If they say "inconsistent leads": → Emphasize predictable pipeline

If they say "quality issues": → Emphasize AI qualification

If they say "cost/ROI unclear": → Emphasize dashboard transparency

If they say "time consuming": → Emphasize automation

If they say "agency communication": → Emphasize direct strategist access

ASK: "If we could solve [their pain point], what would that mean for your business?"

LISTEN FOR: This makes them articulate the value themselves. Let them paint the picture.

Budget & ROI Understanding

ASK: "What are you currently investing in marketing and lead generation monthly?"

LISTEN FOR:

• Total monthly spend (agency fees + ad spend)

• Do they know their cost per appointment?

• Do they track ROI or just hope for the best?

ASK: "What's your average deal size when someone buys from you?"

LISTEN FOR: Use this for ROI calculations later. Typical range is $6K-$12K.

Sales Process Understanding

ASK: "Once you get a lead, what happens next? Do you have a process for follow-up?"

LISTEN FOR:

• Do they have a CRM or system?

• Are leads falling through the cracks?

• How long do they nurture before giving up?

Transition to Presentation:

"Based on what you've shared—especially [repeat their pain point]—I think Lead Nexus could be a really strong fit. Let me show you how it works and you tell me if this makes sense for your situation. Fair enough?"

Phase 2: Tailored Presentation

Key Principle:

Only present features that solve THEIR stated problems. Don't info-dump everything.

Core Value Proposition (60 seconds)

"Lead Nexus is different from traditional agencies in three critical ways. First, you get complete transparency—a real-time dashboard shows you every lead, every dollar spent, and every result. No more black box. Second, we don't abandon your leads after 60 days like most agencies—our AI nurtures them year-round until they're ready to buy. And third, you only pay $8-11 per actual scheduled appointment, not per click or impression. So you're paying for results, not hope."

ASK: "Which of those three things sounds most valuable to you?"

RESPOND: Dive deeper into whichever they choose. This keeps them engaged and ensures you're addressing what THEY care about.

Feature Presentation (Match to Their Pain)

If They Said: "Inconsistent Leads"

"You mentioned feast-or-famine cycles. Lead Nexus runs 24/7 across multiple channels—Google, Facebook, and our Fenetex ecosystem. The AI never sleeps, so you get steady flow instead of random spikes. Plus, we're nurturing old leads constantly, so you're always pulling from a warm database."

If They Said: "Quality Issues"

"You mentioned tire-kickers wasting your time. Our AI qualification happens before they ever reach you. It asks the right questions, confirms budget and timeline, and only books appointments with people who are actually ready. You show up knowing they're qualified."

If They Said: "Cost/ROI Unclear"

"You said you never really know if your ad dollars are working. Our dashboard tracks every single dollar—where it went, what lead it generated, whether that lead booked, and whether they closed. You'll know your exact cost per appointment and your ROI down to the penny. No more guessing."

If They Said: "Too Time-Consuming"

"You mentioned spending hours on follow-up. The AI handles all of that—initial contact, answering questions, qualifying, scheduling. It syncs directly with your calendar. You literally just show up to pre-qualified appointments that are already booked. Your time goes to closing, not chasing."

If They Said: "Agency Communication"

"You mentioned your agency doesn't understand your business. With Lead Nexus, you get direct access to two expert brand strategists who know the screen industry inside and out. They help you craft messaging specific to YOUR market, plus you get sales training and mentorship. It's not templated—it's personalized."

If They're Starting from Zero

"Since you're not currently doing much lead gen, Lead Nexus gives you a turnkey system. We handle the campaigns, the AI handles qualification, the automation handles scheduling. You don't need to become a marketing expert—you just need to show up and close deals."

Pricing Presentation (Transparency is Key)

"Let me be straight about the investment because I think it's important you understand what you're getting into:"

"We have three tiers—Entry at $795/month, Mid at $990, and Premium at $1,450. Those are our service fees. On top of that, you need to invest in advertising—that's the money that goes to Google and Facebook to actually generate the leads."

"Entry level requires $65/day in ad spend, which is about $1,950 a month. That's not going to us—that's going to the platforms to get your name in front of homeowners. Then you pay $8-11 per actual scheduled appointment."

ASK: "Based on what you told me earlier about your budget, which tier makes sense to explore?"

ROI Reality Check (Use Their Numbers)

"You mentioned your average deal is [their number]. Let's say you're on Entry level—that's $2,745 base plus ad spend. You get about 25 appointments a month. If you close just 5 of those 25 at [their average deal size], that's [calculate revenue]. Your investment was [total], so you're looking at a [X]x return. And remember—we're nurturing those other 20 people who didn't buy this month. They don't disappear."

The Ecosystem Advantage

"One more thing that sets us apart—you're not starting from scratch. Fenetex has a whole ecosystem of branded websites already generating traffic. You plug into that immediately, so you're getting leads from day one instead of waiting months to build momentum like you would with a new agency."

Check for Understanding:

"Does this make sense so far? What questions do you have about how it works?"

Phase 3: Objection Handling

Golden Rule:

Never argue. Acknowledge, empathize, reframe. Their objection is often a request for more information.

❌ "That's too expensive"

Acknowledge: "I get it—when you look at the monthly number, it feels like a lot."

Reframe: "But let's break it down by appointment. You're paying $8-11 per qualified person sitting in front of you ready to buy. What are you paying per lead right now with [their current method]? Most dealers tell us they're spending $45-100 per appointment with traditional agencies, or they're spending hours chasing unqualified leads themselves. This is dramatically cheaper per result."

Close the loop: "Plus, you're in control. If you're not getting the results, you can adjust or pause. Does that change how you're thinking about the investment?"

❌ "I'm already working with an agency"

Acknowledge: "That's great—glad you're investing in growth. Can I ask, how's it going with them?"

Listen carefully, then:

If satisfied: "That's awesome. Keep doing what's working. If you ever want a second source of leads or want to compare results side-by-side, we're here."

If frustrated: "I hear that a lot—[repeat their frustration]. That's exactly why we built Lead Nexus differently. We don't ask you to drop your agency today, but would you be open to running both for a month and comparing results? The dashboard makes it really easy to see which is actually delivering ROI."

❌ "I don't have the budget right now"

Clarify: "I appreciate you being straight with me. When you say budget, do you mean you're not spending anything on marketing right now, or that you've allocated your marketing budget elsewhere?"

If not spending anything:

"I totally understand—and honestly, if you're getting enough business through referrals and word-of-mouth, that's great. But if you ever hit a slow period or want to scale beyond what's coming to you organically, Lead Nexus gives you a predictable pipeline. Would it make sense to revisit this in [30/60/90] days?"

If allocated elsewhere:

"Got it. What are you currently spending your marketing budget on? [Listen]. Here's what I'd suggest—when that contract is up or you're evaluating results, let's compare. I'm confident Lead Nexus will deliver better ROI per dollar. Fair enough?"

❌ "I need to think about it"

Uncover the real objection: "Absolutely, this is an important decision. Can I ask—what specifically do you want to think about? Is it the investment, the timing, or something about how the program works?"

Address what they reveal:

If investment → Go to cost objection handling above

If timing → "When would be a better time? What's happening between now and then?"

If understanding → "What part didn't I explain clearly? Let me clarify that."

Soft close: "How about this—I'll send you the one-pager and some case studies. Let's schedule 15 minutes later this week to answer any questions that come up. Does Thursday or Friday work better?"

❌ "I do fine with referrals"

Validate: "That's fantastic—referrals are the best leads because they come pre-sold. You're doing something right."

Expand the vision: "Here's my question though—what if you could have BOTH? Keep those warm referrals coming, but also have a steady stream of qualified appointments filling in the gaps. Most successful dealers we work with aren't replacing their referral business—they're supplementing it so they never have a slow month. Would that be valuable to you?"

❌ "I don't want to be tied to a long contract"

Reassure: "Totally fair—nobody wants to be locked into something that's not working."

Clarify terms: "We keep it simple. [State actual contract terms]. The reason is we need time to optimize your campaigns and build momentum—good marketing doesn't work overnight. But if it's genuinely not delivering after [timeframe], we'll work with you. Does that feel reasonable?"

❌ "When does my market open up? / Why am I not first?"

Reframe timing as advantage: "Actually, you're in a great position. The dealers who are going in the first few rounds are helping us refine the playbook. By the time you come on, we'll have proven messaging, optimized ad creative, and we'll know exactly what works in markets like yours. You'll benefit from their learning curve instead of paying for it."

Create urgency: "That said, we are filling spots on a rolling basis. Once we have a dealer in your territory, that spot's taken. So while you don't need to decide this second, I wouldn't wait too long. Does that make sense?"

Phase 4: Closing the Deal

Closing Philosophy:

If you've done discovery well and matched your presentation to their needs, the close should feel natural. You're helping them make a decision they already want to make.

Trial Close (Use Throughout)

"Does this solve the [pain point] you mentioned earlier?"

"Can you see this working in your business?"

"If we could get you to [their goal] appointments per month, would that be a game-changer?"

Assumptive Close (When They're Warm)

The Natural Next Step:

"Great! Based on what you've told me, I think [tier name] is the right starting point. Here's what happens next—we'll get your dashboard set up, schedule an onboarding call with our brand strategists to dial in your messaging, and start building your campaigns. You'll see your first leads within 7-10 days."

"I'll send over the agreement right after this call. Any questions before we get you scheduled?"

Alternative Choice Close

"So it sounds like Lead Nexus is a good fit for what you need. The question is which tier makes the most sense. Based on your goals of [their stated goal], would you rather start with Entry level and scale up, or jump into Mid level for more volume right away?"

Direct Ask Close (When Appropriate)

"[Name], we've talked about your frustration with [pain point], you've seen how Lead Nexus solves that, and the numbers make sense for your business. Is there any reason we shouldn't get you started today?"

If they hesitate: Stay quiet and let them talk. They'll often tell you exactly what the remaining objection is.

Next Steps (When They Commit)

1. "I'll send the agreement and payment link to [email] within the next hour."

2. "Once you sign, our team will reach out within 24 hours to schedule your onboarding call."

3. "You'll get access to your dashboard immediately so you can watch the setup in real-time."

4. "Expect your first leads within 7-10 days. The strategists will be in touch throughout to optimize."

If They're Not Ready (Schedule Follow-Up)

Don't just say "call me when you're ready":

"I hear you—you need some time to process this. Here's what I suggest: I'll send you the one-pager and our comparison sheet so you can review everything. Let's schedule 15 minutes on [specific day] to answer any questions that come up. Does morning or afternoon work better for you?"

Get something on the calendar. A vague "follow up" usually means a dead lead.

Remember:

• You're not "selling"—you're helping them solve a problem they already have

• The best closes happen when you've asked great questions and listened well

• If they say no, it's not personal—maybe timing isn't right, and that's okay

• Your job is to make the decision easy by showing clear value and removing risk

Quick Reference: Key Talking Points

✓ Transparency

"Real-time dashboard—see every lead and every dollar"

✓ Endless Nurturing

"We work your leads 365 days, not just 60"

✓ Results-Based Pricing

"$8-11 per appointment, not per click"

✓ Expert Access

"Direct line to brand strategists who know screens"

✓ AI Automation

"Qualifies and schedules 24/7—you just close"

✓ Ecosystem Access

"Plug into Fenetex's existing lead flow day one"

Dealer Objections & Winning Responses

Why wasn't I selected for the beta? That's not fair!

I completely understand your enthusiasm—that tells me you're going to be an incredible Lead Nexus partner! Here's the reality: we're doing this phased rollout specifically to ensure YOUR success. The beta group of 10 is essentially our test pilots. They're helping us work out any kinks, refine the process, and build the playbook that YOU will benefit from.

Think of it this way: Would you rather be first with a version 0.1 product, or be in Round 2 or 3 with a proven, refined system AND actual case studies showing what works in real markets? The dealers after beta are getting the advantage of lessons learned.

You're scheduled for Round [X], which means you'll go live on [DATE]. In the meantime, I'll make sure you get early access to the success stories coming out of beta so you can hit the ground running.

I want an exclusive territory / exclusive area protection

I hear you—and that's actually not how this works, and here's why it's BETTER for you: Lead Nexus isn't about artificial scarcity or territory carve-outs. It's about making YOU so good at converting leads that competition becomes irrelevant.

Here's the reality: The homeowner looking for motorized screens isn't shopping by dealer territories—they're searching online, clicking ads, and going with whoever responds fastest with the best message. With Lead Nexus, YOU have the AI working 24/7, YOU have the real-time optimization, and YOU have expert strategists helping you dominate your local market.

Think about this: If we gave exclusive territories, you'd be paying for protection instead of performance. We'd rather have you crushing it with appointments and installations than relying on us to keep other dealers out. Plus, in metro areas, there's WAY more demand than any single dealer can handle.

Our goal is to make you THE go-to dealer in your market through superior marketing, not artificial restrictions. That's a much stronger position.

Can I skip ahead? I need this NOW, not in 2 months

Your urgency tells me you're serious about growth—I love that. Here's why we can't just jump you ahead: this isn't about holding you back, it's about setting you up to WIN.

The hard truth: If we onboarded all 400 dealers at once, you'd get a rushed setup, overwhelmed support team, and mediocre results. We've built this phased approach specifically so that when it's YOUR turn, you get white-glove treatment: a dedicated onboarding specialist, a fully optimized system, and proven strategies we've refined through earlier rounds.

What you CAN do right now: Start preparing. Review the materials we're sending, think about your ideal customer messaging, and watch the early success stories we'll share from beta and Round 1. When your round starts, you'll be ready to hit the ground sprinting, not stumbling.

In the meantime, you're still running your business. Use this time to get ready so that when we flip the switch, you're crushing it from day one.

What if the beta dealers get better pricing? Are they guinea pigs getting a discount?

Great question—and no, beta dealers are paying the same pricing as everyone else. No special discounts, no hidden advantages. Everyone gets the same transparent pricing structure: Entry, Mid, or Premium tier based on their business needs and goals.

Here's why beta dealers agreed to go first without a discount: They see the value and they want to be first movers in their markets. They're getting an advantage—but not a pricing advantage. Their advantage is TIME: they'll have 2 months of lead flow and optimized campaigns while later rounds are still waiting.

Your advantage in later rounds: You get a battle-tested system with proven results. You'll see real case studies, real ROI data, and real appointments scheduled before you even go live.

Everyone pays the same. Everyone gets the same tools. The only difference is timing—and honestly, going in Round 3 or 4 with proven playbooks might be the better position.

How do you decide who goes in which round? This seems arbitrary.

It's definitely not arbitrary—we're being very strategic to ensure success for everyone. Here's how we're deciding:

Geographic diversity: We're spreading rounds across different markets to test Lead Nexus in various competitive environments and demographics

Business size mix: Each round has new dealers, mid-size operators, and high-volume dealers so we can optimize for all tiers

Tech readiness: Beta needs dealers comfortable with new systems; later rounds benefit from simplified processes

Relationship strength: Beta participants are dealers with strong Fenetex relationships who'll give us honest feedback

Bottom line: We're not playing favorites. We're engineering each round to maximize learnings and success. Your round assignment was strategic, not random.

What if this doesn't work for my market? What if I'm in a bad round?

There's no such thing as a 'bad round'—only different timing. And here's the safety net: Lead Nexus is built on the Fenetex ecosystem that's already working nationwide. We're not guessing if this works—we KNOW it works.

Your protection: Remember, you're not locked into some massive contract. You're paying per appointment. If it doesn't work, you're not out huge money. But we're so confident it WILL work that we've structured it this way. We succeed when you succeed.

Market-specific customization: This is where the brand strategists come in. During your onboarding, we're crafting messaging specific to YOUR market. Rural Montana is different from Miami—we get that, and we adjust accordingly.

Plus, you'll see proof from earlier rounds before you go live. If beta dealers in markets similar to yours are crushing it, you'll know what's possible. And if they're struggling somewhere, we'll have already fixed it before it's your turn.

Why should I participate at all? Sounds complicated.

Let me flip this: What's MORE complicated—dealing with inconsistent leads, wasting hours qualifying tire-kickers, and wondering where your ad dollars went? Or having an AI system that works 24/7, books qualified appointments on your calendar, and shows you exactly what's working in real-time?

Here's what's actually complicated: Trying to DIY your marketing, hiring an expensive agency that doesn't understand screens, or just hoping the phone rings. THAT'S complicated and expensive.

Lead Nexus is simple: We handle the marketing. AI handles the qualification. You handle the appointments and installations. That's it.

The real question is: Do you want to keep struggling with lead generation, or do you want a system that actually works? Because in 6 months, the dealers using Lead Nexus are going to be dominating their markets, and the ones who sat out are going to be asking how to catch up.

Another dealer in my area is in an earlier round. That's unfair!

I get why that feels frustrating—but let's talk about reality. First, there's enough business to go around. The motorized screen market is HUGE and growing. One dealer using Lead Nexus doesn't lock you out—it proves the system works in your market.

Your actual advantage: You get to see what messaging works in your market before you even start. If that dealer is running campaigns in your area, you'll get insights during onboarding about what's resonating with local customers. That's intel most dealers would pay thousands for.

Competition makes you better: When another dealer steps up their game, it forces you to step up yours. Lead Nexus gives you the tools to compete and win. Better messaging, faster response times, more qualified leads. You're not asking for protection from competition—you're asking for the tools to dominate it.

Plus, here's the truth: They're ahead by a few weeks, not years. By the time you're in Round 3 or 4, we'll have refined the system even more. You might actually end up with better results than they got in beta. Don't focus on their timeline—focus on YOUR success.

What if I invest in this and then Fenetex changes direction or stops supporting it?

That's a fair concern—let me address it directly. Lead Nexus isn't some experimental side project. This is Fenetex making a strategic commitment to dealer success. We're investing heavily in the infrastructure, support team, and technology because we know this is the future of how dealers will grow their businesses.

Your risk is minimal: You're not signing a 5-year contract or putting down $50,000 upfront. You're paying a low monthly fee plus per appointment. If Fenetex somehow stopped supporting this (which we won't), you could pivot in 30 days. Compare that to hiring an in-house marketing person ($60K+ per year) or a traditional agency (12-month contracts).

The bigger risk: NOT adopting this while your competition does. In two years, the dealers who embraced Lead Nexus will have built massive customer databases, dominated their local search presence, and established themselves as THE screen company in their market. The dealers who waited will be asking 'how do I catch up?'

This isn't a gamble—this is Fenetex doubling down on dealer success. We're all in on this.

I want to see results from beta before I commit to my round

Absolutely—and we're planning on that! We'll be sharing anonymized results and case studies from beta and early rounds so later dealers can see exactly what's working. You'll get real numbers: appointments scheduled, conversion rates, ROI data.

Here's what we'll share: By the time you're in Round 3 or 4, you'll have access to success stories, best practices, and actual performance metrics from 60+ dealers across different market types. That's incredibly valuable data that beta dealers didn't have when they started.

The commitment: We're not asking you to commit blind. We're asking you to reserve your spot in a specific round. When you see the results coming out of earlier rounds and you're ready to go, we flip the switch. If somehow the results don't meet expectations (which we don't expect), you can decline when your round comes up.

But here's my prediction: Once you see what beta and Round 1 dealers are doing, you're going to wish you had signed up for beta. The data will speak for itself.

Handling Common Objections

I'm already doing my own marketing...

That's great! You're ahead of most dealers. But let me ask: Do you have real-time visibility into what's working? Can you see your cost-per-lead by the hour instead of by the month? Do you have direct access to marketing strategists who understand the screen business? Lead Nexus gives you a custom dashboard to control your data, expert guidance to optimize your message, and AI that works 24/7. We amplify what's already working.

The ad spend on top of the monthly fee seems expensive...

I get it—let's talk real numbers. Yes, at Entry Level you're investing $2,745/month total ($795 our fee + $1,950 your ad spend). But here's the reality: you HAVE to spend money on advertising to get customers, right? The question is how wisely you spend it. Traditional agencies charge $3,000 base fee PLUS require ad spend PLUS $45 per appointment. For 25 appointments, that's over $9,000 total. With us? $3,020 for the same 25 appointments. You're saving $6,000 per month. PLUS—and this is huge—we never stop nurturing those leads. Whether they book today or next year, same $11 fee. Your ad dollars work 365 days a year. Traditional agencies abandon leads after 60 days, so your ad spend is wasted. And you see exactly where every dollar goes with your real-time dashboard. This is about spending wisely to maximize ROI, not avoiding marketing investment.

How do I know it will work in my market?

Lead Nexus is built on Fenetex's proven digital ecosystem that's worked across diverse markets. But here's what makes it different: you get direct access to two industry-leading brand strategists who will help you craft messaging specific to YOUR local market. This isn't cookie-cutter. Plus, our AI learns your market's behavior and optimizes in real-time—and you can see the results daily on your dashboard. Start conservative at Entry Level and scale up as you see results.

I don't have time to manage another system...

That's exactly WHY we built this. Lead Nexus is simple, not complex. You'll get qualified appointments on your calendar automatically. The dashboard gives you visibility in seconds, not hours. And if you need help? You've got direct access to our brand strategists. The whole point is to give you MORE time to do what you do best: install amazing Fenetex screens. This doesn't add work—it eliminates it.

What if I need more than just lead generation?

That's the beauty of Lead Nexus—we're about growth, not just leads. Beyond lead generation, we offer branding, SEO, mentoring, and sales training to help you own your entire Fenetex digital footprint. This isn't a transactional service. We're invested in building your business for the long term. You're not just buying ads—you're getting a partner who wants to see you dominate your market.

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